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Professional MBA Faculty Biographies
Adams, Steve J., PhD
Phone: 530-898-6359 (Spring Only)
Department Phone: 530-898-6463
Campus Zip: 011
Office: Glenn 211
Email: sjadams@csuchico.edu
Education
BS, Business, Miami University
MBA, University of Cincinnati
PhD, Accounting, University of Cincinnati
Teaching/Research
Dr. Adams is a professor in the Department of Accounting. Joining the
Chico State faculty in 1982, Professor Adams has taught a variety of courses
in accounting, with an emphasis on managerial accounting and cost management. Dr.
Adams has served as interim dean, associate dean and department chair and is
a certified management accountant (CMA) as well as a certified public accountant
(CPA). Prior to becoming an academic he was a cost analyst for a Fortune 500
company and has consulted for firms in the electronics, retail, and equipment
manufacturing industries. He has published in numerous journals in the areas
of management control systems and accounting education and co-authored two management
accounting text books. Dr. Adams received the joint American Accounting Association/Institute
of Management Accountants 1997 James Bulloch Award for Innovations in Management
Accounting Education. The Bulloch Award was for the California Car Company case
contained in this book. He has also received the College of Business Outstanding
Faculty Award, the College of Business Outstanding Research Award, and the MBA
Outstanding Teacher Award.
Casler, Anglea
Phone: 530-898-4066
Office: Tehama 440
Email: acasler@csuchico.edu
Chiang, Dalen T., PhD

Phone: 530-898-5302
Campus ZIP: 011
Office: Glenn 101
E-mail: dchiang@csuchico.edu
Education
BS, Virginia Tech
MA, University of California at Berkeley
PhD, University of California at
Berkeley
Teaching/Research
Dr. Chiang is a professor in the Department of Accounting, and a MIS
Member, CSU, Chico Academic Senate. Dr. Chiang joined the College of Business
in 2001 and has taught a variety of courses in the areas of operations management,
supply chain management, and quality management. He is the author of many
published journal articles, including the following:
- “Dimensions of Quality in Higher Education: How Academic Performance Affects
University Students' Teacher Evaluations” The Journal of American Academy
of Business, Cambridge, Vol. 8, No. 1, March 2006, pp. 294-303.
- “Service Quality, Perceived Value, Customer Satisfaction and Purchase
Intentions: An Empirical Assessment” California Journal of Operations Management,
Vol. 3, No. 1, 2005, pp. 133-139.
- “Fuzzy Approach for Importance Assessment” California Journal of Operations
Management , Vol. 2, No. 1, 2004, pp. 168-173.
- “Professor, Student, and Course Attributes That Contribute to Successful
Teaching Evaluations” Financial Practice and Education, Vol. 9, No. 2,
Fall/Winter 1999, pp. 91-99.
- “A Comparison of Pleasure Travelers from the Netherlands and Taiwan” Journal
of International Hospitality, Leisure & Tourism Management,
Vol. 1, No. 2, 1997, pp. 67-96.
- “Determining Organizational Structure Choices in Advanced Manufacturing
Technology Management” OMEGA: The International Journal of Management Science,
Vol. 25, No. 5, October 1997, pp. 511-521.
- “Travel Decision Pattern Segmentation of Pleasure Travel” Journal of Vacation
Marketing, Vol. 3, No. 4, September 1997, pp. 289-302.
- “Reservoir Flood Operations Using Stochastic Models” Waterpower '97,
Daniel J. Mahoney, editor, American Society of Civil Engineers, New York,
N.Y., August 1997, pp. 1852-1857.
- “On the Expected Travel Time” International Journal of Hydroelectric Energy,
Vol. 15, No. 2, June 1997, pp. 62-68.
- “How Do Professor and Course Characteristics Affect Teaching Evaluations
and Perceived Student Learning?” Journal of Financial
Education, Vol. 23, Spring 1997, pp. 47-54.
Gardiner , Lorraine R., PhD

Phone: 530-898-4623
Campus ZIP: 011
Office: Glenn 105
E-mail: lgardiner@csuchico.edu
Education
BA, Hollins College
PhD, University of Georgia
Teaching/Research
Dr. Gardiner is a professor in the Department of Accounting, MIS
Project Manager, and STEPS Assessment System Project. Dr. Gardiner joined
the CSU, Chico business faculty in 2002 and has taught a variety of courses
in Management Information Systems. She was recognized by the College of Business
in 2006 for her teaching excellence.
Her research interests include business intelligence and data warehousing,
virtual teams, and multiple criteria decision making. Dr. Gardiner has published
her work in a variety of journals, including Decision Sciences, European
Journal of Operational Research, Group Decision and Negotiation, Interfaces,
Journal of Multicriteria Decision Analysis, Journal of the Operational Research
Society, and Managerial and Decision Economics. She has presented her research
at numerous conferences organized by the Association of European Operational
Research Societies (EURO), Canadian Operational Research Society (CORS), Institute
for Operations Research and the Management Sciences (INFORMS), International
Federation of Operational Research (IFORS), and International Society on Multiple
Criteria Decision Making, among others.
Dr. Gardiner has delivered presentations for the CMC Graduate School of Business
(Czech Republic), Carleton University (Canada), and Systems Research
Institute (Polish Academy of Sciences) and was an invited researcher at the
Université de
Paris.
Since her arrival at CSU, Chico, Dr. Gardiner has taken a leadership
position in the development of new data warehouse/business intelligence
curriculum at both the undergraduate and graduate levels using Excel,
SAP Business Warehouse, and SAP Strategic Enterprise Management tools. For
the last three years, she has conducted faculty workshops related to
this work at the SAP Innovation Congress (2005-2007) and in the SAP Alliance
Summer Workshops (2005-2007).
Heinze, Nathan
Phone: 530-898-5666
Office: Tehema 307
Email: nheinze@csuchico.edu
Morgan, Sean
Phone: 530-898-5138
Office: THMA 305
Campus ZIP: 031
Email: smorgan@csuchico.edu
Education
BA, Business Administration, CSU, Chico
MBA, CSU, Chico
Teaching/Research
Mr. Morgan is a lecturer in the Department of Management. Mr. Morgan
joined the CSU, Chico business faculty in 2005. He currently teaches courses
in the areas of management and entrepreneurship. In 2007, he was honored
by his peers as the recipient of the CSU, Chico College of Business Outstanding
Teaching Award.
A successful entrepreneur, Mr. Morgan is the founder
of several companies. He currently serves as the founder and CEO of two firms;
a company that provides lead generation and direct marketing services for
U.S.-based insurance and financial services industries, and a services-based
firm that coordinates, conceptualizes, and executes business strategies for
affiliate marketing companies throughout the western U.S. and New England.
Ponarul, Richard
Phone: 530-898-6242
Office: Tehema 459
Email: rponarul@csuchico.edu
Rhan, David
Phone: 530-898-6395
Office: Tehema 456
Email: DRahn@csuchico.edu
Education
BS, University of California, Santa Cruz
MS, Santa Clara University
Teaching/Research
Mr. Rahn is a lecturer in the Department of Management. Mr. Rahn
has amassed more than 20 years of experience in the areas of product development,
marketing, and executive leadership. He has served as the CEO of OpenWork,
Inc., a company focused on the development of knowledge management information
systems. He recently founded Knowledge Companion, LLC., a provider of management
training software, and serves on the board of CollegeInvent, Inc.
Straus, Peter
Phone: 530-898-4835
Office: Tehema 450
Email: pstraus@csuchico.edu
Education
BA, University of Michigan
Teaching/Research
Mr. Straus is a lecturer in the Department of Management, a Faculty
Advisor for the Collegiate Entrepreneurial Association, and a member of the
CSU, Chico Center for Entrepreneurship Advisory Board.
Since joining the CSU, Chico business faculty in 2002, Mr. Straus has taught
a variety of classes in the area of entrepreneurship. He draws on his personal
experience as an entrepreneur to provide students with a balanced curriculum
that includes exposure to entrepreneurial practitioners. Mr. Straus is currently
the executive vice president of AVL Looms Inc., a global manufacturer and marketer
of looms, software, and weaving accessories, located in Chico, California. Mr.
Straus joined AVL in 1982 and oversaw a sales effort that resulted in placing
product in all 50 states as well as over 83 countries. As president and CEO
of the company from 1990 to 2005, he was responsible for the establishment of
AVL outlets in the UK, Japan, and Taiwan and traveled extensively on behalf
of the company. Mr. Straus has delivered lectures on the use of technology in
the textile industry at a variety of venues, including Fashion Institute of
Design in New York City, North Carolina State University, Philadelphia University
(formerly Philadelphia College of Textiles), the Royal College of Art in London,
England, and the Taiwan Textile Federation in Taipei.
Toy, Dan R., PhD
Phone: 530-898-4523
Office; Tehema 473
Email: dtoy@csuchico.edu
Education
BS, Economics, University of Vermont
MBA, Business Administration, Pennsylvania State University
MS, Mathematical Statistics, Pennsylvania State University
PhD, Marketing, Pennsylvania State University
Teaching/Research
Dr. Toy is a Professor of Marketing in the Department of Finance
and Marketing. Dr. Toy joined the California State University, Chico facultyin
1989. He has taught a number of courses at the PhD, MBA, Executive MBA and
undergraduate levels at CSU, Chico and at Penn State University, University
of Washington, University of Oregon, and Willamette College. Those courses
include Marketing Engineering, Marketing Research, Multivariate Analysis for
Business, Consumer Behavior, Strategic Marketing, Marketing Management, Advertising
Strategy, Data Mining in Business and Applied Statistics for Business Decision
Making. He is currently teaching Marketing Engineering (MBA and Professional
MBA) and Marketing Research and Introduction to Marketing (undergraduate).
He has won a number of teaching awards, including national recognition by
Business Week as one of the best MBA teachers in the country, as well as other
collegewide distinctions, including MBA Teacher of the Year at California
State University, Chico, Penn State, University of Oregon, and University
of Washington, in addition to a number of undergraduate teaching awards at
each of these institutions.
Dr. Toy's research interests include the
impact of green/sustainable residential building practices on energy use,
data mining and marketing engineering applications in marketing, and understanding
student group dynamics in academic settings. Dr. Toy has written more than
50 published articles in six different disciplines, including marketing,
management science, management, accounting, finance, and leisure research.
He is also the author of a book titled HYCON: Conjoint Analysis and Choice
Simulations in Marketing with Paul Green.
Dr. Toy was a staff consultant for the Fluid Milk Industry in Washington,
DC; the AHMAC Management Group in Philadelphia, PA; the Strategic Management
Group in Philadelphia, PA; and ITSMA in Boston, MA. He has also consulted
with a number of companies, including Adidas, Caterpillar Tractor, Comcast,
Gore Industries, General Motors, and Recreation Equipment Company. He
has been involved in 16 grant projects during his tenure at CSU, Chico.
Most recently, he is studying the impact of sustainable homes on energy
use in the North State.
Trailer, Jeff
Phone: 530-898-5663
Office: Tehema 305
Email: jtrailer@csuchico.edu
Wright, Lauren K., PhD

Phone: 530-898-6203
Office: Tehema 471
Email: lkwright@csuchico.edu
Education
BA, Psychology, University of Oregon
MBA, Business Administration, Pennsylvania State University
PhD, Business Administration, Pennsylvania State University
Teaching/Research
Dr. Wright is a professor in the Department of Finance and Marketing.
Dr. Wright joined the California State University, Chico facultyin 1989. She
received the Marketing Science Institute Doctoral Dissertation Award for
her dissertation proposal on the factors affecting the success of new business
services. Her research interests include service quality, new service
success, and consumer behavior issues related to green marketing and sustainability. Dr.
Wright has published in each of these areas and has presented her work
at numerous national and international conferences. She is the co-author
of a services marketing textbook, Principles of Service Marketing and Management
(published by Prentice Hall). She is a past chair of the American Marketing
Association's Special Interest Group for Services Marketing (SERVSIG) and
is the founder of the SERVSIG doctoral consortium. Dr. Wright serves
as a Master Teacher for the California State University, Chico campus and
acts as a teaching mentor for other faculty. She has published articles
related to teaching and has made many presentations on teaching at both
national and international conferences. Dr. Wright has won three teaching
awards and is listed in the 1998 volume of Who's Who Among America's Teachers
. She
has taught in the Information Technology Services Marketing Association's
executive education program, which provides research and training courses
for high-technology service providers. Dr. Wright currently teaches
courses on business communications in the California State University,
Chico executive and residential MBA programs. She also teaches undergraduate
courses in services marketing and strategic personal selling. Dr. Wright
has been a consultant for a number of companies, including California Prison
Industry Authority, DuPont Company, the Environmental Protection Agency,
Knutsen Company, IDS/American Express, Simpson Paper Company, and the U.S.
Navy.
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Courses in the two-year,
30-unit MBA program will be scheduled in an accelerated,
year-round Saturday format.
Courses are taught sequentially, meeting eight times over a period
of nine weeks.
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schedule
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